RESERVATIONS

Reserving a spot in our workshops is easy - just a few clicks.

First, you'll need an account on this website.  That way we have your contact info for invoicing and if we need to get in touch with you.  When you create an account, please use a username and password that you will remember.  You only need to register for an account on this site ONCE.  Let's say that next year you want to register for a workshop and can't remember your username.  DO NOT create another account - contact us and we'll help you out.  It gets messy if we have to keep track of multiple you's!

Once you have an account and you are signed in on the website - simply click 'register' beside the workshop you want to register for.  That's it!  We'll send you an invoice with details and payment dates.  Please do not pay prior to receipt of the invoice.  Please read the invoice clearly. Payment options are clearly stated.

CHANGING WORKSHOP DATES

If you have registered for a workshop and, for any reason, decide to switch to a different workshop date:

• If your request is OUTSIDE of 45 days before the original workshop start date we will move your reservation and send you an amended invoice.  Any payments you made will be applied to the new workshop .
• If your request is WITHIN 45 days of the original workshop start date you will need to register for the new workshop through your account. Your original workshop is considered a cancellation (see below).

CANCELLATIONS AND REFUNDS

For workshop:

NEW: ALL workshops require a NON-REFUNDABLE deposit of $100 paid upon registration for a workshop .  Previously we had a 10 day to pay policy, but let's be sensible: you're on your computer or device when registering, so just go to your bank app or website and send us an etransfer to: info@amazinghorsecountry.com at the same time.  This eliminates a lot of administration and saves us both a ton of time trying to track when deposits are due.

Your balance is due PRIOR to 45 days before the workshop start date.  If your balance is not received we will attempt to contact you.  If we are unable to contact you immediately, we will open up your spot for booking.

If you make a reservation within 45 days before the workshop start date, your balance AND deposit are due immediately upon receipt of the invoice.  If we do not receive your payment within 24 hours of issuing the invoice we will attempt to contact you.  If we are unable to contact you immediately, we will open up your spot for booking.

If you cancel your reservation OUTSIDE of 45 days before the workshop start date we will refund the BALANCE portion of your payment.

If you cancel your reservation WITHIN 45 days before the workshop start date we will refund the BALANCE portion of your payment ONLY IF your spot is filled.  The onus is on YOU to fill your spot.  ONLY IF our time permits are we able to advertise that a spot has opened.

For rooms or cabins:

If you cancel your reservation OUTSIDE of 45 days before the workshop start date we will refund the entire amount you paid.

If you cancel your reservation WITHIN 45 days before the workshop start date we will refund the amount you paid minus a $20 service charge.

If you cancel your reservation WITHIN 7 days before the workshop start date we will refund the amount you paid minus a $20 service charge ONLY IF we are able to rent it out to someone else.  Understand that when you reserve the cabin or room, no one else can book it. 

EXCEPTIONAL CIRCUMSTANCES

Amazing Horse Country reserves the right to cancel a workshop due to exceptional circumstances (torrential rain forecast for the entire workshop, a global pandemic or a natural disaster which prevents us from operating, etc.).  If Amazing Horse Country chooses to cancel a workshop you will have the option of 1) moving to a future workshop ; 2) putting your payments toward any online component (Exclusive Membership Program, Webinars, One-on-One with Scott or Videos); 3) A full refund.

REFUNDS

If a refund is due it will be processed within 30 days of your request or the event which required it. 

ACCEPTABLE PAYMENTS

We accept payments via email money transfer or cheque.  If you are paying by cheque MAKE SURE you allow for delivery time.  If you are paying by cheque within 45 days of a workshop, you MUST let us know you are paying by cheque or you risk losing your spot. Payment details will be on your invoice which we will email you.  Please do not pay before you receive your invoice.

See you soon!